"Shine Online"

Why Our Web Maintenance Services Are Different from the Rest

Edited by Charity Chezum • July 1, 2020

Your business needs a website


You know that. But trying to find the right company to build and maintain your site can be a tricky process. How do you find the best fit for your business? 


We’ve put together this guide to show you why our web maintenance is different from the others and how this can benefit you. 

So keep reading to learn more. 


You Can Always Reach Us 


Do you have a question about your website? A concern? You can always get in touch with us. 


We answer the phone between 9 A.M. and 5 P.M. every Monday through Friday, and we answer every call. You don’t have to rearrange your busy schedule to talk to us. Instead, you can call whenever you have time. 


And when we say we answer the phone, we mean it. 


You won’t be put on hold for an hour, you won’t be stuck talking to a machine, and you won’t have to leave a message. We want your business to succeed, so we take the time to listen to what you have to say and solve your problems. 

Your needs are always our first priority. 

We Address All Support Tickets Within Two Business Days 


If something goes wrong with your small business website (or if something just isn’t quite right), you can send in a support ticket, and we’ll address it within two business days. 


Here’s why this is so important. 


It Prevents Downtime 


The second your website stops working, you start losing money. 


If your customers can’t get on your website, they can’t do business with you. That means you can’t sell any products or services during that time. 


But downtime can also lead to a host of other problems. For example, you might lose your customers to your competitors if they can’t use your website. You may have to pay your employees overtime to fix the problem or to meet important deadlines. And—worst of all—you may negatively impact your brand image[1]. 


We can take care of any potential problems before they spiral this far out of control. 


It Gives off a Good First Impression 


For many people, your website is the first thing they will see of your business. If your website is slow, glitchy, or not user-friendly, those people won’t stick around for long. Instead, they’ll head over to your competitors. 


Since we provide fast web maintenance services, you won’t have to worry about missing out on these potential customers. 

 

It Makes You More Money 



If you don’t lose business or customers, you make more money. That means you can continue to grow your business and make an impact in your community. 


Why Our Web Maintenance Services Are Different from the Rest 


When it comes to our web maintenance services, we aren’t like other companies. We don’t consider you as “just another client.” We are invested in your success. We want you to reach new milestones, which means we will go the extra mile to keep your website up and running (and running well). 


If you want to learn more about how we can help you grow your business, don’t wait to give us a call at (805) 202-2368. We would love to set up an appointment and talk about your business goals. 

 

 




References:  

1. https://www.mediabistro.com/climb-the-ladder/managing/15-tips-fixing-brands-bad-reputation/ 


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